Our work spans the full lifecycle of software and AI. The capabilities below are those most often engaged, and every one is designed, built and operated by the same engineering team.

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Web platforms

Corporate websites, customer portals and web applications.

We design and engineer web platforms in Arabic and English. Each is built for speed and security, and structured so that your own team can manage its content with confidence.

  • Corporate websites and customer portals
  • Arabic and English from the outset
  • Content your own team can manage
  • Hosting and security configured for launch

A typical engagement: a bilingual corporate website with a secure portal through which customers manage their orders and documents.

A phone on a reception counter after closing time, with an AI assistant answering a question on its screen

AI agents

Intelligent agents for telephone and WhatsApp enquiries.

Our AI agents respond to your customers in Arabic and English at any hour. They resolve routine questions, record each enquiry, and transfer the conversation to your staff whenever human judgement is required.

  • Telephone and WhatsApp
  • Arabic and English, at any hour
  • Transfer to your staff when a person is needed

A typical engagement: an agent that answers every WhatsApp enquiry within a minute and passes the details directly to the sales team.

Two monitors on a desk in a large team workspace, with an assistant at work in a spreadsheet

Process automation

Routine operations, carried out by your systems.

We integrate your systems so that data, documents and approvals move between them without manual handling. Your people retain authority over every decision that requires it.

  • Data and documents moved between systems
  • Approvals retained where they matter
  • Integration with the systems you already use

A typical engagement: incoming documents read, verified and filed to the correct system, with approval retained by the responsible team.

A large operations room with a long wall of screens, and mountains beyond the glass

Managed services

Hosting, monitoring and support after launch.

Every system we deliver is hosted, monitored, updated and supported by the engineers who built it, under a defined service agreement. Following a technical review, we also assume responsibility for systems built by other suppliers.

  • Hosting and monitoring
  • Security updates and maintenance
  • Support from the engineers who built the system

A typical engagement: a managed service that begins on the day of launch and covers hosting, security updates and support.

Engineering resources for your own programmes

Where your organisation requires additional capacity, Codebay supplies experienced engineers for a defined period. We identify, assess and manage each engineer, and you make the final selection.

  • Power Platform
  • Low-code
  • Oracle
  • .NET
  • Web
  • Data
  • AI

How engineers are selected

  1. Requirement

    We confirm the role, the skills required, the duration and the working hours.

  2. Shortlist

    We search our network and assess every CV against the role.

  3. Technical assessment

    Each candidate is interviewed by our engineering lead and completes a practical task.

  4. Your selection

    You interview the shortlisted engineers and make the final decision.

A structured assessment of your current systems and requirements, concluding in a written plan.

Request a consultation
A very large office floor at dusk, with one screen still at work