Every system we build and operate is configured to protect your data, to keep control in your organisation’s hands, and to remain accountable under a written agreement.
Encrypted connections
Every website and system we operate is served over encrypted connections, with its certificates renewed automatically.
Restricted access
Servers accept administrative connections only through individual cryptographic keys, with password sign-in switched off. Management panels are limited to approved network addresses.
Hardened servers
A firewall admits only the connections a system requires. Operating system and software security updates are reviewed and applied as part of the managed service.
Monitored in service
Systems under our managed service are monitored, and faults are addressed within the response times set out in the service agreement.
Your name on everything
Domains, hosting and accounts are registered in your organisation’s name, so control of the system always rests with you.
A complete handover
On handover you receive the source code, the project files, the account access and a handover document.
Defined in writing
Every engagement is governed by a written agreement that sets out the scope, the deliverables, the responsibilities of each party and the service levels that follow launch.
Hosted where you agree
Systems are hosted on infrastructure, and in a location, agreed with you, including your own servers where your organisation prefers.
Personal data
Systems are designed so that personal data is collected for a stated purpose, kept only for as long as it is needed, and handled in line with the Personal Data Protection Law of the Sultanate of Oman.
Confidentiality
Where your organisation requires it, we sign a confidentiality agreement before reviewing your systems or your data.
A structured assessment of your current systems and requirements, concluding in a written plan.
