Codebay designs, builds and operates web platforms, AI agents and process automation for companies and institutions. Headquartered in Muscat, Oman, we work with organisations wherever they operate.
Codebay Technology is a software and AI company based in Muscat. We take systems from first requirement to daily operation, and remain accountable for their performance long after launch.
We design and engineer web platforms in Arabic and English. Each is built for speed and security, and structured so that your own team can manage its content with confidence.
A typical engagement: a bilingual corporate website with a secure portal through which customers manage their orders and documents.
Our AI agents respond to your customers in Arabic and English at any hour. They resolve routine questions, record each enquiry, and transfer the conversation to your staff whenever human judgement is required.
A typical engagement: an agent that answers every WhatsApp enquiry within a minute and passes the details directly to the sales team.
We integrate your systems so that data, documents and approvals move between them without manual handling. Your people retain authority over every decision that requires it.
A typical engagement: incoming documents read, verified and filed to the correct system, with approval retained by the responsible team.
Every system we deliver is hosted, monitored, updated and supported by the engineers who built it, under a defined service agreement. Following a technical review, we also assume responsibility for systems built by other suppliers.
A typical engagement: a managed service that begins on the day of launch and covers hosting, security updates and support.
A structured engagement in three stages, each with a defined scope, clear deliverables and formal approval before the next begins.
A defined scope, agreed in advance.
We assess your current systems and your requirements, and deliver a written plan that sets out what is working, what is not, and what should be addressed first.
Delivered to an agreed specification.
We engineer the system and manage its complete set-up, from domain and hosting to accounts and security. Progress is reported at each milestone, and the system is formally accepted at launch.
Governed by a service agreement.
From the day of launch we host, monitor, update and support the system, for as long as it remains in service.
The engineers who build your system also host, maintain and support it. Responsibility is never passed to a third party.
Every engagement is defined in writing: its scope, its deliverables, its responsibilities and the service that follows. Nothing proceeds without your approval.
We work in Arabic and English from Muscat, and meet in person whenever the work calls for it.
A structured assessment of your current systems and requirements, concluding in a written plan.